– Which? executive director Richard Lloyd
The new Bill of Rights will bring consumer law into the 21st century at last, making it easier for everyone to know their rights and giving people more power to challenge bad practices.
There are many welcome measures in the Bill, including reforming the law on unfair terms and conditions and giving consumers clear rights when digital downloads go wrong. This will be good for consumers and good for businesses that try to do the right thing by their customers.
Most Britons find the "robotic" shopping culture of sales staff asking if they want help a turn-off, a consumer help website has found.
Two-thirds of shoppers (68%) find offers of assistance from pushy staff "annoying", according to a survey of more than 11,000 people by MoneySavingExpert.com.
This group said that they would rather be left alone to browse than asked: "Can I help you?" by an overly-zealous member of staff.
However, one fifth of those surveyed (19%) thought there was no harm in being approached and said it saved them having to seek out help.
Martin Lewis, creator of MoneySavingExpert.com, said: "It seems Brits are rejecting the seeming robotisation of shopping, and prefer staff to give help when they're asked rather than pouncing as soon as we cross the threshold".
A survey amongst tourists in Britain has put 'shopping in Harrods' as one of the top holiday activities.
Research found that almost one in five chose the activity, when asked to select their top three favourites.
Visitors put the attraction ahead of going to the theatre and visiting Harry Potter locations.
Of the 18 million overseas visitors shopping across the UK:
- French visitors made 2 million trips
- Germans visitors made 1.63 million trips
- Americans visitors made 1.63 million trips
- Irish visitors made 1.3 million trips
- Spanish visitors made 1 million trips
VisitBritain found that Britain was rated above France and the same as Italy in terms of value for its shopping.
Nearly 70 per cent of female visitors visited the shops during their stay, with male figures also high at 70 per cent.
Britain is one of the world's most sought-after destinations for international shoppers, research has found.
According to VisitBritain, an estimated 18 million foreign visitors spent £4.5 billion in Britain's shops.
The national tourism agency said the majority of money was spent on clothes, at just over £2 billion, and that £1.6 billion was spent on souvenirs.
It is thought that the average 'shopping' tourist spends an average of £680 per trip.
Selfridges is to drop the logos from the familiar yellow shopping bags and some of its high-profile brands in a campaign to help its customers gain "peace and tranquility".
The department store's No Noise project centres around the re-launch of its Silence Room, first created by founder Harry Gordon Selfridge in 1909, to allow customers to "take a moment to pause and switch off".
Customers will be asked to leave shoes, phones and "21st century distractions" at the door.
Meanwhile, brands removing their logos from products include Beats by Dr Dre, Creme de La Mer skincare, Levi's jeans and Marmite.