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Daughter of neglected patient: 'I am not convinced'

The daughter of a woman who suffered poor care from her nursing home said she was "not convinced" changes to inspections the industry watchdog are introducing will help.

Mandy Mugford secretly filmed her mother as she was cared for in a nursing home and found she was left for five hours in a wet nightie by nurses.

She told Good Morning Britain initially welcome the Care Quality Commissions to "move things forward" but said she "was not convinced" and said the industry needed to be "watched very vigorously".

We must be 'very clear' about demands on care homes

Families, residents and the public must be "very clear" about what they expect from care homes for the elderly, an industry watchdog chief told Good Morning Britain.

The Care Quality Commissions Chief Inspector of Adult Social Care for England, Andrea Sutcliffe, said the watchdog needed to be "very clear" about the judgements and reasoning.

"From October this year we will be rating all services, saying whether they are good or outstanding, because there is some great care out there - but also whether they require improvement, or whether they are inadequate."

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