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Passenger says baggage chaos has been 'very difficult'

Passenger Phil Jackson has only received one of his 5 bags after landing in Bogota. Day 6 into his 2 week holiday with a group of friends, he is still waiting for 3 pieces of luggage.

He should have left the capital of Columbia as part of his multi-stop trip but instead, is having to wait around to find out what will happen with his luggage. Some of his friends have moved on to avoid losing out on their pre-booked flights and trips.

It was only a couple of days ago too that he discovered that it was not the airline's fault his luggage had gone missing but was in fact due to massive problems at the baggage systems at Heathrow's Terminal 5.

Heathrow: 'Several days' to reunite people with bags

A Heathrow Airport spokeswoman said "it will take several days" for all of the passengers affected by a computer glitch to receive their luggage.

We experienced intermittent issues with the T5 baggage system between June 26 and 29 which caused some bags to be processed manually. Passengers can now check in bags as normal.

Manual processing led to some bags not making flights in time. While passengers are receiving bags all the time, it will take several days to reunite all passengers with their bags.

We are very sorry for the disruption passengers have experienced and we are working round the clock with airlines to reunite passengers with their bags as quickly as possible.

– Heathrow spokeswoman

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Heathrow passengers without bags days after glitch

A Heathrow Terminal 5 computer glitch has meant some passengers have still not received their luggage days after the problem started.

Departing British Airways passengers have been affected by the glitch. Credit: Steve Parsons/PA Wire

The technical error began on Thursday and has affected departing British Airways passengers.

Some of the affected travellers had to fly without their hold luggage and many have still not received their bags yet despite normal baggage check-in resuming at T5.

The terminal opened in March 2008 when thousands of bags went missing and there were long delays and cancellations.

Cheaper fuel will benefit holidaymakers

A car driver fills up at a gas station in Bordeaux, southwestern France. Credit: Bernard Patrick/ABACA

Plunging petrol prices mean British holidaymakers will be able to do more miles for less cash when driving abroad this summer.

The biggest price falls have been in France, with petrol down 15% and diesel dipping 18% compared with last year, according to Post Office Travel Money.

Spain's prices have also fallen - with petrol down 4.8% and diesel down 4.3%.

Two tiny European countries - Andorra and Luxembourg - currently offer the cheapest fuel.

Petrol is just £1.04 a litre in Andorra, with diesel at 94p, while petrol in Luxembourg costs £1.11 and diesel 99p.

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Tweets show St Pancras 'chaos' after Eurostar delays

Travelers at St Pancras station have posted pictures of the scene on Twitter, with some describing the situation with the hashtag #chaos.

Eurostar told ITV News that customers have a choice of re-booking and getting compensation, or of a full refund, as well as being reimbursed for reasonable resulting accommodation costs.

Long queues at St Pancras after 'severe' Eurostar delays

Hundreds of travelers are queuing and waiting at St Pancras after severe delays meant a backlog of Eurostar services.

A fatality in the Lille region and infrastructure problems in the Eurotunnel mean few customers will be able to travel today, a spokesperson for Eurostar told ITV News.

Video footage shows the scenes at St Pancras, where some queues appear to stretch much of the length of the station.

'Severe delays' on Eurostar after fatality

There are "severe delays" on the Eurostar after a fatality and infrastructure problems in the Eurotunnel caused a backlog of trains.

A spokesperson for Eurostar said that while they were not responsible for the causes, responsibility for passengers now rested with them. Credit: PA

Eurostar's twitter feed advises customers who are not currently at the station not to make their way there this evening, saying "we will be unable to accommodate you tonight".

It also says customers trying to contact them by phone could have to wait up to 20 minutes.

A fatality in the Lille region was followed by a technical hitch in the Channel Tunnel, resulting in a backlog of passengers on the tunnel's shuttles.

Eurostar say customers have a choice of re-booking their journey for free along with some compensation, or of getting a full refund for their journey.

They say they will also reimburse resulting accommodation costs.

Councils 'trapped in an endless cycle of road repairs'

The Local Government Association says today's report on the rising cost of road repairs shows the severe difficulties councils face maintaining the road network.

Keeping our roads safe is one of the most important jobs councils do and they have worked hard to fix another 2 million potholes this year despite deep funding cuts and multi-million pound compensation costs for pothole damage.

The Government has responded to our calls for extra funding to repair our roads in recent months but it is simply not enough to free councils trapped in an endless cycle of only being able to patch up our deteriorating network. This will always be more expensive than longer-term preventative work.

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