Ann Robinson also had some advice for customers who have recently switched to a company that has just increased its prices.
The advent of fracking in the UK is likely to lower fuel prices, according to an analyst at the price comparison website uSwitch.
Director of consumer policy Ann Robinson said that even if reserves of shale gas in the UK are not as large as expected, the practice is lowering gas prices around the world which has benefits for us.
– Ann Robinson, Director of Consumer Policy at uSwitch.com
We welcome any clarity on the impact of future investment on household energy bills - it' s important that consumers are made aware so they can take action to prepare for higher bills in the future and find information and support on how to limit the impact on their household.
However, the fact remains that any additional cost on top of the hikes already seen will be unaffordable for many consumers. The average household energy bill today is already £1,334 a year and this is hurting people.