A strong acidic odour that has troubled Virgin Trains for years has finally been traced to a design flaw in the tanks below the vehicles' toilets.
The tanks - which hold up to half a ton of waste - have their ventilation outlets positioned too close to the trains' air-conditioning inlets, meaning and unpleasant scent circulates around the carriages, The Sunday Times (£) reported.
Virgin, which plans to fix the problem as part of a £3.5m refurbishment programme, said: “Although toilet smells on our trains have attracted comment over the years, it’s worth setting that in context.
"The most recent National Passenger Survey showed satisfaction with our on-board toilet facilities significantly higher, 60%, than the average for long-distance operators, 52%.”
Virgin Trains has delayed the introduction of new uniforms after some female staff said blouses were see through and too low cut.
The rail operator is now offering £20 vouchers for women employees to buy undergarments to save them any embarrassment.
A union chief said staff had complained the red blouses were too flimsy and would allow male passengers to see dark bras being worn underneath.
"Our female members are upset because they feel Sir Richard Branson is cutting corners by asking them to wear flimsy blouses which are skimpy and they feel too revealing," said Manuel Cortes of the Transport Salaried Staffs Association.
"He has asked Vivienne Westwood to design the new uniform for his air crews. Unfortunately, by contrast, it looks like he is getting the blouses for train crews from Del Boy at Trotters Independent Traders Ltd at Peckham Market."
The problem came to light after trials of a new uniform for staff on Virgin's West Coast Main Line.
Today the government will announce plans to re-open the rail franchising process, six months after the collapse of the West Coast Mainline deal.
It is thought that the priority will be to agree a new ownership deal for the East Coast mainline.
The rail route will be put back into private ownership after a long period under state control.
In October the Government U-turned on the decision to award FirstGroup the West Coast Mainline, after finding "significant technical flaws" in the way the procurement was conducted.
Virgin are now running the service until November 2014, with the fiasco costing the taxpayer £43 million.
This episode revealed substantial problems of governance, assurance, policy and resources inside the Department for Transport.
Embarking on an ambitious, perhaps unachievable, reform of franchising, in haste, on the UK's most complex piece of railway was an irresponsible decision for which ministers were ultimately responsible. This was compounded by major failures by civil servants, some of whom misled ministers.
Many of the problems with the franchise competition, detailed in the Laidlaw report, reflect very badly on civil servants at the DfT. However, ministers approved a complex, perhaps unworkable, franchising policy at the same time as overseeing major cuts to the Department's resources. This was a recipe for failure which the DfT must learn from urgently.
In its report on the west coast mainline fiasco, the Transport Committee has said embarking on the reform of franchising on the UK's most complex piece of railway was "irresponsible" and needed greater senior executive involvement and more technical expertise.
"A more direct description of what happened is that ministers and senior officials were lied to about how the outcome of the franchise competition had been reached." said the MPs' report.
"We cannot categorically rule out the possibility that officials manipulated the outcome of the competition not only to keep First Group in the running for as long as possible, as Mr Laidlaw suggested, but to ensure that First got the contract."
A Government department was today slammed for being "irresponsible" over its role in the collapse of the £5 billion West Coast Mainline rail contract.
A committee of MPs said the Transport Department had embarked on an "ambitious, perhaps unachievable" reform in haste, and claimed that ministers and senior officials were lied to.
FirstGroup was told it had won its bid to take over the franchise from Virgin Trains, but the decision was scrapped after the discovery of "significant technical flaws" in the way the procurement was conducted.
Virgin has now been told it can run the service until November 2014, with the fiasco costing taxpayers over £40 million.
The mistakes came to light after bidder Virgin Trains, which had run the West Coast Mainline since 1997, launched a legal challenge against the decision.
A Government-commissioned report led by businessman Sam Laidlaw last month gave a damning indictment of how the competition was handled.
Three members of staff at the DfT were suspended over the episode.
UPDATE due to todays weather conditions, Virgin Trains have lifted all ticket restrictions for the remainder of the day. #uksnow
The government's transport secretary has said that his department is taking "swift action" regarding the controversy surrounding the West Coast rail franchise.
Transport Secretary Patrick McLoughlin said:
"The NAO has made a number of recommendations that mirror many of the findings of the Laidlaw Inquiry in terms of the work we need to do to strengthen our organisation and the structures within it.
"We are already taking swift action on this front and I believe the plans we are putting in place to ensure future franchise competitions are conducted on the basis of sound planning, the rigorous identification and oversight of risk, will prevent a repeat of these lamentable failures."
The House of Commons Public Accounts chairman has called the government's handling of the West Coast franchise a "fiasco."
Margaret Hodge, Labour MP for Barking, said: "The DfT's handling of the West Coast franchise was a first-class fiasco."
"It has left the Government's entire policy on rail franchising in disarray, as a further three competitions have had to be put on hold.
"The total cost to the taxpayer of putting it right is currently unknown but is likely to be significant."
Ms Hodge said the Dft had "blundered into this major and complex competition for one of the biggest franchises in the country without even knowing how key parts of its policy were to be implemented".