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Which?: Politicians are wrong competition isn't working

Richard Lloyd, Executive Director at Which? told ITV News that the report is: "a damning indictment of how competition is letting customers down. It's proved that the politicians are wrong to hope that competition will fix the massive problems in the energy market."

This report only sets out some early findings, what it doesn't do is set up is what the authorities are going to do to fix this market for consumers. We need to see much tougher intervention to protect, in particular vulnerable people, that are being charged well over the odds.

– Richard Lloyd, Which?

Chicken contamination is 'damning indictment of supermarkets'

Consumer group Which? said supermarket bosses should "hang their heads in shame" after the level of campylobacter contaminated chickens was revealed by the FSA.

These results are a damning indictment of supermarkets and consumers will be rightly shocked at the failure of trusted household brands to stem the tide of increasingly high levels of campylobacter.

It's now vital that the industry cleans up its act and works hard to restore consumer confidence. We want to see supermarkets not only publishing effective plans that tackle these scandalously high levels but also demonstrate they're taking real action to make chicken safe.

– Richard Lloyd, Which? executive director

Loud voices 'biggest complaint' about neighbours

The most common complaint about nuisance neighbours is loud voices and arguing, according to Which?

The watchdog's poll found:

  • 41% were annoyed by loud voices and arguing coming from next door.
  • 29% of adults were aggravated by loud music and noisy TVs.
  • 27% were fed-up of doors slamming.
  • Some 23% were annoyed by neighbours stomping around.
  • And noise from pets upset 21% of the people quizzed by Which?
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