The boom in internet shopping means the Royal Mail is handling more parcels than ever before in the run up to this Christmas.
Across the North East, Southern Scotland, Cumbria and the North East the Royal Mail is delivering tens of thousands of additional packages every day. 300 extra parcel deliveries are being made each day to handle the increased load.
The change in type of deliveries has led to a change in operations for Royal Mail. Postmen and women have been issued with trolleys to enable them to carry more parcels on their rounds.