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  1. ITV Report

Ed Sheeran in Newcastle: all you need to know

Ed Sheeran in concert. Photo: Ben Birchall/PA Wire/PA Images

St James' Park is preparing to welcome one of music's biggest stars.

Ed Sheeran is playing the stadium for three consecutive nights, to a total of around 180 thousand fans.

Extra Metro trains are being laid on and a number of road closures are in place to cope with the extra crowds.

St James' Park is urging concert-goers to allow plenty of time to arrive at the venue and take their seats before the show starts.

For information on entry requirements and resale of tickets click here

For general information on security and what you'll be allowed to take in click here

Meanwhile the concert promoters have issued a plea to fans to help them in their battle with online ticket touts.

Last year Kilimanjaro Live and DHP Family, the joint promoters of the Ed Sheeran 2018 Uk tour, cancelled up to 10,000 tickets nationally that had been bought by online ticket touts and placed on secondary market sites such as Viagogo.

During the ticket sale period, they issued a strict set of terms and conditions to make sure that the tickets for these shows ended up in the hands of fans and not professional ticket touts who often add huge profit margins to the face value of tickets and exorbitant additional booking fees.

This weekend checks will be in place to make sure fans who only bought face value tickets to the show get into the gigs.

However to avoid not getting in fans who have bought online via Viagogo are being asked to come forward earlier in the day and seek help getting into the concerts rather than wait to be checked and possibly turned away on the door.

Ed and his promoters want everyone to be able to get into the show this weekend at face value and have a great time.

We would ask fans who were ripped off online to come forward to our ticket checkers as early as possible and seek help.

We will be able to advise them on how to get refunded for their invalid tickets whilst also selling them a face value ticket to the show. We certainly don’t want anyone to be disappointed and not get in but we made it very clear when we went on sale last year that resold tickets on secondary market sites would not gain entry.

We have a team of staff on-hand to check tickets and then help people with refunds and new tickets. Don’t wait to be turned away and then have to queue up to be sorted, come and see us as soon as you’re near the stadium and we will help.

– Spokesman for Kilimanjaro Live

The spokesman also revealed another useful tip to spur of the moment concert-goers.

We will actually also have a small number of tickets available on the door which we have held back specifically for the day of each show.

Please do not risk buying off someone on the street, we can’t guarantee street sold tickets are not ones that were cancelled earlier and it would be incredibly disappointing for someone to get turned away at the gates if the tickets didn’t scan at the turnstile due to being cancelled or even fake.

– Spokesman for Kilimanjaro Live