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The company behind Sir Tom Jones' gig at Alnwick Castle - where a power failure cut short his performance - has apologised to thousands who attended.
Firstly, Loose Cannon would like to sincerely apologise for the way concert-goers were left feeling after the Tom Jones concert on Saturday 8th August.
All complaints are being recorded and will responded to as soon as possible and within 28 days.
As previously stated a large national company provided all the power and tower lighting units for the site, this included 2 large synchronised generators that provided all the production power. Synchronised units are always used on events of this nature to allow a seamless crossover should a fault occur on one of the units.
Unfortunately on this occasion it appears both units developed faults.
The supplier had engineers on site for the full duration of the performance. Unfortunately after a second loss of power towards the end of Sir Tom's performance, the show came to an abrupt end.
As a company we have commissioned an independent report into the causes of both generators failing. We are also awaiting the supplier providing us with their findings.
We will continue to update our Facebook page as and when we can and as mentioned will be replying to customers who have emailed us.
Shooting stars lit up the North East sky as the annual Perseid meteor shower reached its peak last night. Here are some of your pictures.Read the full story ›
Tonight we expect the Perseid Meteor Shower to peak.
The Annual event should be particularly spectacular tonight with perfect conditions in the north of England and south of Scotland.
Between 11pm and 4am we can expect between 50-100 meteors an hour.
What are the Perseids?
The meteors are pieces of debris from Comet Swift-Tuttle.
Every Summer, at around this time, the Earth passes through a cloud of this debris.
It is the small particles entering the Earth's atmosphere that causes the famous streaks across the night sky.
And tonight we are forecast clear skies and light breezes - a perfect night for meteor watching.
How to see tonight's show:
- Find somewhere dark away from streetlights and town centres
- Wrap up warm - clear skies=chilly temperatures
- Lie down - a blanket on the ground or a deckchair will work
- Keep your fingers crossed - seeing the best meteors is always down to luck.
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Jane Percy, the Duchess of Northumberland, has reacted to hundreds of complaints about a power failure at Alnwick Castle this weekend, where Sir Tom Jones was performing.
It's really, really sad. People were expecting a wonderful night out. I've heard nothing but complaints.