50 jobs have been created at M&S in Newcastle as part of a store revamp.
The changes in the store followed a survey of over 250,000 customers nationwide to find out how they they like to shop. As a result, M&S has introduced new team members and in-store improvements across the UK to improve the customer experience.
As part of these changes, the store in Newcastle has created 50 new jobs in the area. The new roles are all focused on serving customers.
Shoppers in the beauty, footwear and men’s suit departments will now also be greeted by store hosts that are dedicated to welcoming and assisting customers at all times.
Refurbishments are also taking place within the fitting rooms and toilets and the womenswear department has also unveiled a new look.
“The changes we’ve made in-store are from direct customer feedback as to how they’d like to shop. Bringing in new colleagues and improving the way shoppers can navigate the store has given us the ability to be able to offer a personal touch to our service – the store hosts in particular have been a really successful addition to the team.
“The customers are at the heart of everything we do, and we’re thrilled to create a shopping experience that does just that.”
Ministers have been under pressure to reveal the terms of its agreement after it was announced two new models will be built in SunderlandRead the full story ›
Workers will walk out for the second time in two months.Read the full story ›
The Business Secretary said he was able to assure they would be seeking a "constructive and civilised dialogue" with the EU over Brexit.Read the full story ›
Downing Street has insisted the car maker had not been offered any form of "compensation package".Read the full story ›
They deny a 'sweetheart deal' - but a senior source told ITV News the government promised to support such firms in the event of Brexit.Read the full story ›
Sunderland Brexit voters tell ITV News Tyne Tees they feel “vindicated” that Nissan has decided to continue investment at the city’s plant.Read the full story ›
ITV's Westminster Correspondent Dan Hewitt is currently live outside of the Houses of Parliament:
You can find highlights of the latest tweets about Nissan below:
Sorry, this content isn't available on your device.
ITV's Westminster Correspondent has been live-tweeting today as Nissan announce they will produce the two new car models at SunderlandRead the full story ›