- Tyne Tees
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NHS Direct is planning to close 24 of 30 call centre across the country, meaning hundreds of jobs could be lost.
An NHS Direct spokeswoman said the company has been awarded contracts to provide the NHS 111 service for 34% of the population in England, from six of its 30 centres. She said:
She added that the organisation is waiting for some decisions by the NHS Commissioning Board before the future of the other centres will be decided.
A call centre in Newcastle is among 24 NHS Direct sites that will close - resulting in hundreds of jobs losses, according to union leaders.
Unison said the sites employ more than 1,500 frontline nursing and other professional staff. Other large centres that are set for closure include Bristol, Sheffield, Wakefield, Nottingham, Hull, Stafford and Chelmsford.
Michael Walker, Unison's National Officer at NHS Direct said:
NHS Direct answers 4.2 million calls for health advice and information for patients in England every year.