Councilllor Harry Trueman, Deputy Leader for Sunderland City Council, has been down at the careers event in Sunderland and speaking about the turn-out that the jobs fair has received.
Customer services and call centres generate more than 150 million pounds a year for Sunderland's economy.
Representatives from Barclays, npower, 2Touch, and UKAR are among those who will be attending the event.
Jill Hendry says that the event has changed her life.
She was among the 750 who visited last year and has since started a job.
Major employers in Sunderland are looking to fill more than 400 vacancies this month through a special recruitment day.
The event, organised by Sunderland City Council, will give people the opportunity to find out about potential career opportunities in the contact centre industry, which is one of the city's biggest sectors, employing around 10,000 people.