The Assistant Chief Constable of Northumbria Police spoke to our reporter Kenny Toal about today's announcement that the force has been found to be worst in the country at dealing with complaints.
The MP, and chair of the Home Affairs Committee, Keith Vaz has voiced his disappointment at the findings that Northumbria Police are considered to be the worst in the country when it comes to dealing with complaints.
A report by MPs has claimed that Northumbria Police is the worst in the country when it comes to dealing with complaints.
The independent watchdog, the IPCC, has ruled that the force had made the wrong decision in 53% of cases.
We asked people in Gateshead if they still trusted the force.
A report by the Government's Home Affairs Committee has highlighted failings in the way Northumbria Police deals with complaints.
The report was looking into the work of the Independent Police Complaints Commission.
It revealed that when it came to appeals against the Northumbria Force's handling of specific complaints against it, the IPCC had ruled the force had made the wrong decision in 53% of cases.
– House of Commons Home Affairs Committee
Errors in the decision about whether to record a complaint ar particularly deleterious, as they give the complainant the impression from the outset that a case is not being taken seriously, or even that the force is trying to cover up misconduct