"Residents in Proctor Court notified us on Monday, 23 September, that their drinking water tasted unusual. Our contractors, Hertel, attended the property and discovered that a cleaning substance had been added to the block’s cold water break tank.
“Hertel drained the tank immediately then disinfected and refilled it and we provided all residents with bottled water and health and safety advice as a precautionary measure. The water supply is now safe and working as normal.
– Neil Scott, Director of Tenancy Services at Your Homes Newcastle
“We are taking this matter very seriously and have begun a thorough investigation to determine the cause of the problem and to ensure that it does not happen again in the future.
“We would like to thank residents for bringing the issue to our attention so quickly and apologise for any inconvenience caused while the water supply was unavailable.”
Cleaning chemicals have been added to the water supply to homes at a Newcastle tower block.
The management company for the flats, Your Homes Newcastle, says it was alerted after residents in Proctor Court in Walker, reported that their drinking water tasted unusual.
After investigating, the company says it found "cleaning substance had been added to the block’s cold water break tank".
The company says it has drained the tank and disinfected it - it is now reassuring residents that the water supply is safe and working as normal.
Northumbria Police say they are investigating after reports of contaminated water at a tower block in Newcastle.
On Tuesday, September 24, police received a report about a possible contamination of the water supply at Proctor Court, Walker, the previous day.
The company managing the flats, Your Homes Newcastle, are also carrying out further enquiries.
Officers are awaiting further details but at this stage say the incident has not been reported as a crime.