Npower to close North East sites

Energy firm npower is to close its sites at Thornaby, and Peterlee. More than 400 jobs will go in the North East.

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nPower: Our commitment to North East remains strong

"Today’s announcement would mean a lot of changes but our commitment to the North East remains very strong - there’ll still be around three and a half thousand people in the region helping npower customers every day.

“As a business, we’re operating in extremely tough times and we’ve had to look at what’s right for the long term future of the company. We also have to keep our costs as low as possible when our customers are seeing bills going up due to a range of external factors."

– Gareth Pickles, Customer Service Director, nPower

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GMB union call nPower job loses a 'scandal'

"This is about cost of living, bad management and naked greed.

"Our lay representatives and members have been working hard for years with nPower to make the North East sites return consistent profitability.

"GMB will vigorously campaign against the offshoring of jobs to India because it has absolutely nothing to do with customer service and everything to do with cost."

– Colin Smith, the GMB's Northern Region senior organiser
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