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Austerity has forced police to use their time more efficiently and this has meant prioritising calls from victims of alleged crimes, the Association of Chief Police Officers said.
President Sir Hugh Orde said:
Some 17 police constabularies in England and Wales have such a disinterested mindset towards some crimes they "failed to identify vulnerable callers", a watchdog has found.
Her Majesty's Inspectorate of Constabulary (HMIC) found:
- A total of 37 out of 43 forces in England and Wales used a system in which a call-handler assessed whether an officer should attend the scene of an incident.
- But in some forces, call-handlers could not accurately describe what amounted to a risk or threat.
- Attendance rates at crime scenes in the year to November 30 2013 varied widely between forces from 39% in Warwickshire to 100% in Cleveland.
- This means that nearly two-thirds of crime scenes in Warwickshire were not attended by a police officer.
- And in 17 forces, the Inspectorate found police community support officers (PCSOs) were being asked to investigate crimes beyond their role profile and training.
Police need "the tools to do the job" if they are going to investigate every crime which is reported, a watchdog has told Good Morning Britain.
HMIC's Thomas Winsor said police did prioritise violent crimes but needed to be "properly supervised, properly lead and given the tools to do the job," if they were going to investigate more low level criminality.
Cleveland Police is the only force in the country to investigate all crimes reported to it.
Cleveland's performance is in stark contrast to many other police forces, according to Her Majesty's Inspectorate of Constabulary - which suggests that many have given up on basic policing, because of a lack of resources.