Virgin Trains has announced it is opening a new contact centre in Newcastle. It will be based at the Virgin Money Headquarters in Gosforth.Read the full story ›
A new train service from Sunderland to London King's Cross has been launched.
The Virgin service departed Sunderland this morning and was met at London King’s Cross Station by the UK Rail Minister, Claire Perry MP, who named the train ‘Spirit of Sunderland’.
Rail Minister Claire Perry said:
The new Sunderland service will provide better journeys for customers across the region and boost economic ties between the north east and the capital, stimulating growth. It will play an important role in our ambitious plans to build a Northern Powerhouse and create a balanced, healthier economy."
There are delays of up to two hours on Virgin Trains East Coast and Grand Central trains between Grantham and Doncaster due to overhead line problems at Newark North Gate.
Virgin Trains has launched new services between Sunderland and London King's CrossRead the full story ›
Virgin Trains East Coast are encouraging passengers to check before they travel today. There are ongoing disruptions to the service.
#VTECUpdate The 12.35 King's Cross - Leeds service will now be cancelled following safety checks that were made earlier.
There are currently 90 minute delays to rail services on the East Coast Main Line. This is due to an obstruction on the line between Alnmouth and Morpeth.
Delays are expected until 10.00am.
Virgin Trains East Coast services have been disrupted overnight due to emergency services dealing with an incident at Darlington.
The firm had said their services were no longer affected by the incident but the 05.59am service from Newcastle to London King's Cross has been cancelled.
Virgin Trains East Coast says all lines affected by signalling problems at Darlington have reopened but disruption is expected until the end of service.
#VTECUpdate All lines have reopened following tonights vandalism, however the knock-on effect will cause disruption until the end of service
The disruption has been caused by a signalling problem at Darlington. Network Rail says the signalling problem is due to vandalism.
Trains have not been running between York and Newcastle via Darlignton. Some trains have been diverted via Sunderland.
Tickets dated today will be accepted on services tomorrow. Passengers will be allowed to travel with any rail company through the affected area.
Some lines between Morpeth and Alnmouth have now reopened, but trains may still be delayed by up to an hour or cancelled at short notice.
Disruption on Virgin Trains East Coast, CrossCountry and Northern Rail is expected to continue until around 17:00.
British Transport Police say a person has been hit by a train on the East Coast Main Line between Morpeth and Alnmouth.
We were called shortly before 2pm on Tuesday, 25 August, to reports of a person being struck by a train close to a foot crossing in Warkworth, Northumberland.
Colleagues from Northumbria Police and North East Ambulance Service also attended, and a person was pronounced dead at the scene.
The incident is not being treated as suspicious, and officers are now working to identify the person and inform their family.
A file will be prepared for the coroner."
Trains are having to run at a reduced speed on some lines, and may be delayed by up to an hour and a half or cancelled at short notice.