NHS Direct is planning to close 24 of 30 call centre across the country, meaning hundreds of jobs could be lost.
An NHS Direct spokeswoman said the company has been awarded contracts to provide the NHS 111 service for 34% of the population in England, from six of its 30 centres. She said:
"This does not necessarily mean we will be closing the other sites."
She added that the organisation is waiting for some decisions by the NHS Commissioning Board before the future of the other centres will be decided.
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Kerrie Gosney brings you Sunday night's forecast for the Tyne Tees region
The remains of Hurricane Gonzalo will reach the UK on Monday night, bringing a period of strong winds and heavy rain to the UK.
An unsettled week with showers or rain and some very strong winds. There's a Met Office warning for gales as we head into Tuesday