A report by MPs has claimed that Northumbria Police is the worst in the country when it comes to dealing with complaints.
The independent watchdog, the IPCC, has ruled that the force had made the wrong decision in 53% of cases.
We asked people in Gateshead if they still trusted the force.
More top news
A mum-of-three from Newcastle has been shortlisted for the 'High Profile Working Parent of the Year' award
A look ahead at the weekend forecast for the Tyne Tees region.
After the North East voted in favour of Brexit, Paul Brand looks at what impact the result might have on the region's political landscape