Full Report: Wrong body cremated
It has emerged that staff working for Co-Op Funeral care at Birtley in Gateshead mixed up bodies, and took the wrong one to a cremation service.
The mistake wasn't picked up until it was too late, and one family subsequently had to have a funeral without the body of their relative.
Two people have since been dismissed and a full investigation into the incident, which happened last month, is now underway.
Watch the full report from Kenny Toal below.
More top news
Campaigners continue fight to save Friarage services
Campaigners from the Save the Friarage group say they will continue to fight the proposals to downgrade children's and maternity services.
Pools appoint Cooper as new boss
Hartlepool United have appointed Colin Cooper as the club's new manager with Craig Hignett as his assistant boss
Newcastle offer backing to Pardew
Newcastle United have released a statement ending speculation over Alan Pardew's future as manager