This year has already seen the downfall of some of the biggest names on our high streets; HMV, Jessops, Blockbuster and Republic have all suffered from changes to the way we're shopping.
So, what is the secret to keeping the tills ringing, or the credit card readers beeping, in 2013?
This week we're recruiting new members to our Business Club, and Ben Chapman's been to one familiar North East name to find out their secret.
Watch his full report below.
More top news
On a tour of the North East today, the Chancellor George Osborne made a series of promises which he claimed would help create 50,000 jobs.
Hundreds of people are expected to take part in two separate demonstrations in Newcastle tomorrow.
Teesside car parts manufacturer Nifco has announced a new £50 million deal with US car giant Ford.