This year has already seen the downfall of some of the biggest names on our high streets; HMV, Jessops, Blockbuster and Republic have all suffered from changes to the way we're shopping.
So, what is the secret to keeping the tills ringing, or the credit card readers beeping, in 2013?
This week we're recruiting new members to our Business Club, and Ben Chapman's been to one familiar North East name to find out their secret.
Watch his full report below.
More top news
Two men who died when their plane crashed into a remote field are thought to have been RAF pilots.
A 21st Century version of a Roman travel lodge has arrived in South Shields to celebrate arts and literature.
More than 200 photographs have gone on display at St George's Church in Cullercoats to celebrate 130 years of weddings at the venue