This year has already seen the downfall of some of the biggest names on our high streets; HMV, Jessops, Blockbuster and Republic have all suffered from changes to the way we're shopping.
So, what is the secret to keeping the tills ringing, or the credit card readers beeping, in 2013?
This week we're recruiting new members to our Business Club, and Ben Chapman's been to one familiar North East name to find out their secret.
Watch his full report below.
More top news
Three people have been arrested today after an operation to clear a roadside protest camp.
Five men have appeared in court charged with the murder of a 27-year-old man.
The money raised by the North East Art Collective gallery's charity event in Newcastle will go to the West End Foodbank.