This year has already seen the downfall of some of the biggest names on our high streets; HMV, Jessops, Blockbuster and Republic have all suffered from changes to the way we're shopping.
So, what is the secret to keeping the tills ringing, or the credit card readers beeping, in 2013?
This week we're recruiting new members to our Business Club, and Ben Chapman's been to one familiar North East name to find out their secret.
Watch his full report below.
More top news
A school in Northumberland is taking part in a sleep study after Oxford scientists warn many teenagers are sleep deprived.
Junior Doctors across the region are set to go on strike this morning after talks with the Government failed to reach an agreement.
North Yorkshire County Council has decided that controversial proposals to close Eskdale School will now go to consultation.