This year has already seen the downfall of some of the biggest names on our high streets; HMV, Jessops, Blockbuster and Republic have all suffered from changes to the way we're shopping.
So, what is the secret to keeping the tills ringing, or the credit card readers beeping, in 2013?
This week we're recruiting new members to our Business Club, and Ben Chapman's been to one familiar North East name to find out their secret.
Watch his full report below.
More top news
Friends of much-loved TV presenter Mike Neville paid further tributes after his fuenral in Gateshead this afternoon.
A look ahead at the forecast for the Tyne Tees region.
A Sunderland MP is calling for a revamp of 'tired looking' Sunderland Railway Station, which offers a 'poor welcome' to visitors.