This year has already seen the downfall of some of the biggest names on our high streets; HMV, Jessops, Blockbuster and Republic have all suffered from changes to the way we're shopping.
So, what is the secret to keeping the tills ringing, or the credit card readers beeping, in 2013?
This week we're recruiting new members to our Business Club, and Ben Chapman's been to one familiar North East name to find out their secret.
Watch his full report below.
More top news
Kerrie brings you Saturday night's forecast
Cloudier later with some rain by evening. Slow improvement on Sunday. Drier, brighter and warmer on Monday
Anita Bowerman from Harrogate has been named as the official artist for the first ever Tour de Yorkshire next month