This year has already seen the downfall of some of the biggest names on our high streets; HMV, Jessops, Blockbuster and Republic have all suffered from changes to the way we're shopping.
So, what is the secret to keeping the tills ringing, or the credit card readers beeping, in 2013?
This week we're recruiting new members to our Business Club, and Ben Chapman's been to one familiar North East name to find out their secret.
Watch his full report below.
More top news
Sunderland's winless home run extended to 20 games on Saturday as they drew 2-2 with Millwall at the Stadium of Light.
Kerrie brings you Saturday's forecast
AC/DC co-founder and ex-guitarist Malcolm Young has died aged 64, his publicist has announced.