This year has already seen the downfall of some of the biggest names on our high streets; HMV, Jessops, Blockbuster and Republic have all suffered from changes to the way we're shopping.
So, what is the secret to keeping the tills ringing, or the credit card readers beeping, in 2013?
This week we're recruiting new members to our Business Club, and Ben Chapman's been to one familiar North East name to find out their secret.
Watch his full report below.
More top news
Rough sleeper Eddie Unthank, 24, used his blanket to help cars get a grip in the icy conditions as they tried to enter a car park.
Jonathan Arnott has resigned from his role as a UKIP MEP and will now stand as an independent.
Hundreds of apprentices on schemes run by the collapsed firm Carillion, have been offered help to find new places.