This year has already seen the downfall of some of the biggest names on our high streets; HMV, Jessops, Blockbuster and Republic have all suffered from changes to the way we're shopping.
So, what is the secret to keeping the tills ringing, or the credit card readers beeping, in 2013?
This week we're recruiting new members to our Business Club, and Ben Chapman's been to one familiar North East name to find out their secret.
Watch his full report below.
More top news
Executives at Newcastle International Airport have welcomed the decision by the Government to approve Heathrow expansion plans
Horses Pablo and Patronus have just started their new life in uniform with Northumbria Police's Mounted Section
Tammy Dickson, 25, was shown the image of her speeding but still refused to admit guilt, leading to a court case at the taxpayer's expense