A woman from Hartlepool says that she is disgusted after a medical centre in the town failed to notice that she had broken a bone - despite her being in agony.
Catherine Reece says she was sent home from the One Life Centre with painkillers.
The trusts that run the centre have since apologised, but it is not the first time that the One Life Centre has been criticised.
You can watch the full report from Frances Read below.
More top news
More than 40 firefighters have been called to the scene of a fire in Jarrow at the town's derelict auction house.
The £600m North of Tyne devolution deal confirmed by Chancellor Philip Hammond's Autumn Budget divides politicians in the North East.
A County Durham teenager badly injured in the Manchester Arena bombing, says she's determined to move on and focus on the future.