A woman from Hartlepool says that she is disgusted after a medical centre in the town failed to notice that she had broken a bone - despite her being in agony.
Catherine Reece says she was sent home from the One Life Centre with painkillers.
The trusts that run the centre have since apologised, but it is not the first time that the One Life Centre has been criticised.
You can watch the full report from Frances Read below.
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Kerrie brings you Saturday night's forecast
Sunderland suffer back-to-back relegations after last-gasp defeat to Burton Albion at the Stadium of Light
Dry, warm and sunny with sea breezes. Isolated heavy showers by evening and overnight