Doctors in the North East have raised concerns about the new NHS helpline 111.
Eighty percent of North East GPs who responded to a survey said out of hours services were "worse" or "much worse" than before the telephone line was introduced.
Nearly two thirds said their experience was "poor" or "very poor" - just two said it was very good.
The North East was the pilot area for the advice line last year before it was rolled out across the country.
It replaces the NHS Direct advice line, which ends in June.
More top news
Kevin Phillips is the latest name to be added the bookmakers' favourite. Here's a look at the runners and riders.
David Moyes has had a rollercoaster ride on Wearside since taking the Sunderland AFC manager's job in the summer
David Moyes hoped he would be able to turn Sunderland around when he was appointed in the summer - but leaves them a Championship club