Brian Sowerby from County Durham has told ITV News that he will never ring the NHS 111 service again, after he felt he was let down so badly before.
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The first signs of autumn are appearing as the equinox marks the start of the season.
One hundred days on from the Grenfell Tower disaster cladding on five residential buildings in Newcastle will be removed.
Four men have been found guilty at Newcastle Crown Court after girls and women were exploited and abused in the city.