Brian Sowerby from County Durham has told ITV News that he will never ring the NHS 111 service again, after he felt he was let down so badly before.
More top news
Another red kite has been found shot in North Yorkshire. Police are asking for help in the fight against persecution of the rare birds
A look ahead at the forecast for the Tyne Tees region.
Kaiser Chiefs frontman, Ricky Wilson, is set to headline a charity concert to coincide with the Great North Run.