Brian Sowerby from County Durham has told ITV News that he will never ring the NHS 111 service again, after he felt he was let down so badly before.
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Staff at Newcastle International Airport are expecting their busiest day of the year. It's time for the Christmas getaway!
Remaining windy and mostly cloudy with further outbreaks of rain which will be persistent over the Pennines
Too often, he fails to reach his potential. But scoring at Newcastle three years running means he'll never buy a drink on Wearside again.