Brian Sowerby from County Durham has told ITV News that he will never ring the NHS 111 service again, after he felt he was let down so badly before.
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Seven men have been summonsed to court to answer charges in relation to allegations of abuse by young men at Medomsley Detention Centre.
The singer's solo tour kicks off in Edinburgh in April and will see him play venues across the UK and Ireland.
The prisons watchdog has flagged up high levels of violence and severe drug problems at a large men's training jail.