1. Tyne Tees

NHS 111 service concerns

Concerns have been raised over the new NHS 111 service in the region after a man from County Durham had a bad experience. Figures released today say that 92% of callers were very or fairly satisfied with their NHS 111 experience in the last year.

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"I'll never ring the NHS service again"

Brian Sowerby from County Durham has told ITV News that he will never ring the NHS 111 service again, after he felt he was let down so badly before.

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