Brian Sowerby from County Durham has told ITV News that he will never ring the NHS 111 service again, after he felt he was let down so badly before.
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Roker Pier has re-opened to the public after a £850,000 re-surfacing and repair project.
Police across the region were called to supermarkets overnight to control the overwhelming crowds as Black Friday sales began.
North East children who dream of being on stage have the chance to audition for Billy Elliot the musical, performing in the West End.