Nick Knox, Arriva North East, agreed to allow the RNIB to carry out training with bus drivers. The drivers met with blind and partially sighted people to hear the problems they face when they use buses.
Drivers also wore special glasses to simulate different visual impairments. It enabled them to find out for themselves how difficult it can be to board a bus, find a seat and get off at the right stop without help.
More top news
An 11-year-old boy has been airlifted to hospital after a collision with a 4x4 vehicle in Northumberland.
Kerrie Gosney brings you Saturday's Pollen Count
Kerrie Gosney brings you Saturday night's forecast