Nick Knox, Arriva North East, agreed to allow the RNIB to carry out training with bus drivers. The drivers met with blind and partially sighted people to hear the problems they face when they use buses.
Drivers also wore special glasses to simulate different visual impairments. It enabled them to find out for themselves how difficult it can be to board a bus, find a seat and get off at the right stop without help.
More top news
A major fire which spread through a wing of a hotel in North Yorkshire could have been started by flies.
An explorer at Hadrian’s Wall in Northumberland has discovered a rare fungus which has baffled experts for years.
A Gateshead couple were shocked this morning as they opened their door to Good Morning Britain's Sean Fletcher live on national television.