Nick Knox, Arriva North East, agreed to allow the RNIB to carry out training with bus drivers. The drivers met with blind and partially sighted people to hear the problems they face when they use buses.
Drivers also wore special glasses to simulate different visual impairments. It enabled them to find out for themselves how difficult it can be to board a bus, find a seat and get off at the right stop without help.
More top news
A look ahead at the Bank Holiday forecast for the Tyne Tees region.
Do you want to Leave or Remain in the European Union? That's the question facing everyone in the country. But what do young people think?
Remain or Leave? The impact on agriculture in the North East