Nick Knox, Arriva North East, agreed to allow the RNIB to carry out training with bus drivers. The drivers met with blind and partially sighted people to hear the problems they face when they use buses.
Drivers also wore special glasses to simulate different visual impairments. It enabled them to find out for themselves how difficult it can be to board a bus, find a seat and get off at the right stop without help.
More top news
A man was cut with a knife close to a primary school in York after he refused to hand over his mobile phone.
Chris Rea has cancelled a further concert following his collapse during a show on Saturday.
A man has been sentenced after he sexually assaulted a young woman on a cycle path.