Buses provide a lifeline for many people who are blind or partially sighted and if driving is impossible, buses can be the only way to travel around.
However, catching a bus and knowing where to get off can be incredibly difficult and bus drivers are now being offered training to help them know how to help those boarding their buses.
Watch the full report from Julia Barthram below.
More top news
With Middlesbrough and Sunderland taking up two of the bottom three spaces in the Premier League, we look at the impact of the drop
A look ahead at the forecast for the Tyne Tees region.
Our region chose to leave last summer - and now the exit process has begun, what are voters here hoping the UK can get out of negotiations?