This year's Text Santa appeal is in full swing.
Money raised by the ITV Christmas appeal will be shared equally between six different charities.
One of those is Help the Hospices.
In the first of our reports on how people in the North East will benefit from money raised, Katie Oakes met a family from County Durham who are being supported after losing a relative to cancer.
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Mike Barton of Durham Police is the national policing lead for the programme, which aims to turn around thousands of lives.