Joanne Milne had been profoundly deaf since she was born, when a cochlear implant helped her to hear for the first time.
She said the sounds were like nothing she had experienced before:
"The sound was going through my body and it was just, really hard to explain, because I've always felt vibrations rather than hearing sounds. The impact went straight through me and it was just so emotional," she said.
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Sunday's Pollen for the North East region
Cladding from high-rise flats in 25 local authority areas has now proved to be potentially flammable in the urgent safety review.
Police have shed further light on the crash, which took place in Newcastle while people were celebrating Eid.