PPI compensation revealed
Millions of people who have been mis-sold payment protection insurance (PPI) will find out today whether they are entitled to compensation.
Letters to PPI victims must be 'jargon free'
Millions of letters to be sent today to victims of mis-sold payment protection insurance (PPI) must be written in jargon-free English. The Financial Standards Authority (FSA) ruled that the language used in letters to victims must be plain and jargon free.
Because response rates to these kind of letters have been historically low, Martin Wheatley, FSA managing director, has urged recipients to read them carefully:
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