Virgin Atlantic Chief Executive Steve Ridgway said the captain's assessment was that he needed to get the aircraft back to Gatwick Airport as quickly as he could, land the aircraft and deploy the emergency chute and get all the passengers off and that is what he did.
Mr Ridgway said several passengers wanted to thank the captain for what he did and the announcements he made.
More top news
Drinking three to five cups of coffee a day could reduce the risk of clogged arteries and thus heart attacks, a study has found.
There are five million British expats across the globe. Many have a vested interest in May's election and many still have the right to vote.
Abba's Bjorn Ulvaeus has a boyish enthusiasm for the cashless society - and he has a challenge for ITV News viewers.