The problem is that people, at certain times, on certain days, have to wait too long. We're addressing that problem. Border Force need to change the way they operate, we need to work better with the operator BAA and with the airlines, and, as of today, we are instituting some changes as the summer starts. During the course of May we're employing 80 more people... You need the right people at the right time in the right terminal.
- Mobile rapid-response teams will be brought in
- New shift patterns to offer 'additional flexibility'
- During the Olympics all immigration desks at Heathrow and other key ports and airports in the South East will be fully staffed during peak periods
More top news
There will be patchy light rain across the UK, but sunny spells in the west.
Research conducted on behalf of Facebook shows women face a number of hurdles when it comes to launching a start-up.
The 650-feet long hole emerged after a water main burst near the 14th-century Ponte Vecchio bridge.