Passengers at Stansted Airport faced "unacceptably long" immigration queues at the beginning of the Bank Holiday weekend.
Hundreds of disgruntled passengers were delayed for up to two hours at passport control at the Essex airport yesterday evening.
– Stansted Airport spokesman
The majority of passengers arriving at Stansted pass through border controls quickly and securely. However, at peak times, and similar to many other UK airports, immigration queues can be unacceptably long.
We recognise that maintaining strong border security is a priority but we also want to see sufficient resources available to meet passenger demand and keep delays to a minimum at the busiest times.