Dentists may be misleading their patients, report says

Dentists may be misleading their patients about their NHS entitlements in a bid to make them pay for private care, a watchdog has said.

Dentist
Half a million patients may have paid for dental treatment after receiving inaccurate information about their entitlements. Credit: Rui Vieira/PA Archive

Half a million patients a year may have unnecessarily paid to receive private dental treatment after receiving inaccurate information from their dentist about health service entitlements, an Office of Fair Trading (OFT) study found.

Patients are given insufficient information to make informed decisions about their choice of dentists and the treatments they receive, and the dental industry is not always working in their best interest, the report said.

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Dentists 'may mislead patients'

Dentists may be purposely misleading patients, giving them inaccurate information about their NHS entitlements, in a bid to prompt them into paying for private care, a watchdog has said.