NHS satisfaction falls sharply

Public satisfaction in the NHS has fallen dramatically, according to a report. Satisfaction with the way the NHS runs fell from 70% in 2010 to 58% in 2011, the British Social Attitudes 2011 survey found.

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Health Minister defends NHS

Our latest survey of over 70,000 patients shows that an overwhelming majority - 92% - say that their overall experience of the NHS was good, very good or excellent.

The British Social Attitudes survey targets the general public rather than targeting people that have actually used the NHS, so responses are influenced by other factors. By its nature, it is not as accurate a picture as the data from patients.

Our own polling of the general public, undertaken independently by Mori, shows that satisfaction with the NHS is broadly stable at around 70% over a similar and more recent time period.

– Health Minister Simon Burns

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