Some patients 'not treated as individuals'
– Former learning disability services patient Laura BroughtonSome of the people I met could have more help in getting a better life. They were often bored and distressed and staff talked to them not as adults but as though they were children.
"Some of the people weren't treated as individuals and certainly not in a personal-centred way.
"I felt that some people didn't get the opportunities they could have because they couldn't speak or because others thought their behaviour was challenging."

