Ulster Bank chief executive Jim Brown said he was turning down his annual bonus following the IT meltdown which left hundreds of thousands of customers without cash.
Earlier today in the House of Lords Labour called on the Government to intervene to help Northern Ireland residents suffering as a result of the ongoing failures at the bank. Lord McAvoy hit out at Northern Ireland Secretary Owen Paterson saying:
This is a disgraceful position,100,000 customers and small businesses in Northern Ireland are facing financial disaster, but they are receiving no help from a do-nothing Secretary of State for Northern Ireland who is not fit for the job.
The bank said "We appreciate the patience that has been displayed".... let me inform them, that patience has run out.
The chief executive of NatWest's owner RBS, has said that "a corner has been turned" as it deals with the fallout of an IT meltdown.
NatWest customers faced further chaos today almost a week after the bank's computer glitch. But what should you do if you're affected?