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'Seven million' O2 users affected

Around a third of O2 customers, about seven million people, were "potentially impacted" by its network outage, the mobile service provider has said. The networks have been restored after users were unable to send or receive calls or texts.

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O2 UK boss: 'a third of customers potentially impacted' by outage

O2 UK chief executive Ronan Dunne told Sky News that "about a third of our customers were potentially impacted" its network outage.

That is roughly 7.6 million of the mobile service provider's 23 million customers.

He also said: "We absolutely want to make it up to our customers for the service that didn't get, the key for us now is to underpin the reliability of the service and restore our customers' confidence."

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