NatWest commissions independent audit after access problems
NatWest has commissioned an independent audit to determine what went wrong when thousands of customers were left unable to access cash earlier this month.
In an email to customers, the RBS-owned bank said:
– NatWestWe have commissioned an independent audit to investigate how the problem arose and we will make all the improvements necessary to ensure it doesn't happen again.
We will make the findings public when they become available.
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