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UKBA 'cut too many staff'

The troubled UK Border Agency has cut too many staff too quickly and is now having to hire extra people and increase overtime to meet demands, Whitehall's spending watchdog said today.

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Lack of integration among UKBA staff 'affected both efficiency and performance'

  • A lack of integration, with some 120 separate targets and significant changes being made "independent of headcount reduction", affected both efficiency and performance, the watchdog said.
  • Some 22,580 staff were employed by the UKBA, including the Border Force, in April last year, but this had dropped to 20,469 by April this year, figures showed.
  • More people than expected wanted to leave the organisation, with early exit costs amounting to £60 million between 2010 and 2012, the watchdog added.

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