– Whitehall's spending watchdog report
The result of this disconnect was, in some places, a dip in performance and the need to hire new staff or increase overtime."
"Agency performance has dipped in some specific areas, in part due to implementing staff reductions faster than originally planned.
"For example, performance in London and the South East has come under pressure due to staff shortages."
The troubled UK Border Agency has cut too many staff too quickly and is now having to hire extra people and increase overtime to meet demands, Whitehall's spending watchdog said today.