'Chugger' secrets exposed by undercover investigation

The Sunday Telegraph's investigation into Tag Campaigns and the wider 'chugging' industry found the following;

  • Apparent breaches of the self-regulatory code of conduct, including the intimidation of members of the public.
  • A failure to disclose to donors — in contravention of charity law — that the Marie Curie campaign was costing the charity £367,000.
  • Chuggers were texting in donations for each other from their own phones in order to hit “sign-up” targets because they felt under pressure to perform.
  • A separate failure by regulators to inform charities that they have in recent months become concerned at the behaviour of some of Tag’s chuggers.
  • One in seven councils is calling for a national ban on chugging, which they say is damaging high street trade across the country.
  • Tag’s two founders have paid themselves £2.5 million in dividends from its parent company since 2005.

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Charities hold talks on 'chugging'

Britain's biggest charities are to hold crisis talks over the future of 'chugging' - and whether it should be scrapped altogether.