Russell Craig, head of communications at Manchester Airport, said:
"We are certainly not proud about what has happened, and that is why we and the airline are doing an investigation."
"We have to get to the bottom of it," he added.
More top news
The 86-year-old has been removed from his position as CEO of Formula One as US giant Liberty Media completed its £6 billion takeover.
Donald Trump's press secretary has said the Trump administration's "intention is never to lie to you", amid a row about inauguration crowds.
Judges will rule if Brexit talks can start without consent from MPs and without formal input from legislatures in Wales, NI and Scotland.