Ulster Bank chief committed 'to making amends'
– Jim Brown, Ulster Bank chief executiveWe recognise that we have work to do to restore our customers' trust in us and we believe that this is the first step in that direction.
We have worked with our key stakeholders to ensure the additional measures which we are taking provide a comprehensive response to customer concerns and demonstrate our commitment to making amends.
More top news
Cold and wet start to the Bank Holiday weekend
It looks set to be a cold, windy and wet end to the week, but it should brighten up over the Bank Holiday weekend.
Heatwave advice issued during coldest spring since 1979
Public Health England publishes its guide on coping with the dangers of severe hot weather - as spring is set to be the coldest since 1979
Why this spring is set to be the coldest since 1979
Friday's weather really will be atrocious for England and Wales. But Saturday and Sunday may be the last chance for a BBQ for a while.