We recognise that we have work to do to restore our customers' trust in us and we believe that this is the first step in that direction.
We have worked with our key stakeholders to ensure the additional measures which we are taking provide a comprehensive response to customer concerns and demonstrate our commitment to making amends.
More top news
A man and a woman stabbed to death in Cardiff city centre were Matalan employees it has been confirmed.
Police believe a tree currently growing near the farmhouse where the 21-month-old toddler was last seen in 1991 was not there at the time.
The 21-year-old was using a portable toilet in Sydney when he was bitten near to the same area as in a previous incident in April.