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Ulster Bank compensation

Ulster Bank has announced details of compensation package for customers affected by the bank's "technical incident". The bank will issue a one-off payment of £20 to Personal current account customers who visited and transacted at branch.

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Ulster Bank customers to receive one-off payment

Ulster Bank customers hit by a month-long IT meltdown which crippled the bank will be offered the following compensation:

  • A one-off 25 euro (just under £20) payment for customers.
  • Free banking for three months with Ulster Bank promising to waive certain fees, charges and surcharge interest.
  • The compensation package will be worth at least 35 million euros (just under £28m).

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