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Complaints against doctors rise

Complaints about doctors have reached a record high, the General Medical Council (GMC) said. Since 2009, the number of complaints has soared and in the last year alone there has been a 23% increase in the number of grievances lodged against doctors.

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GMC chief: 'We need to learn' from complaints rise

General Medical Council Chief Executive Niall Dickson told ITV News:

Today there will be something like a million interactions between general practice and patients - so you are talking about a very small number relative to the huge number of interactions that there are every day.

It doesn't mean that we should ignore this number of complaints.

We need to learn from it and learn, for example, what areas or what stages of a doctor's career they may be more vulnerable to complaints and where additional support can be given in order for doctors to provide better care.

– General Medical Council CEO NIALL DICKSON

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