A charity in Scotland has called for action to address the "extreme loneliness" suffered by thousands of elderly people.
A survey for the WRVS found 26% of Scots aged 75 who lived alone described themselves as being lonely.
A total of 5% of older people living on their own said they could go for days at a time without speaking to another person.
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British Airways said it was taking the matter "extremely seriously" and is assisting police with their enquiries.
The rest of this weekend will see further spells of rain or snow across the UK. Icy roads expected