– Manuel Cortes, leader of the TSSA rail union
This fiasco shows that the whole bidding process for private franchises is not fit for purpose. The DfT seems to be making it up as it goes along.
There should be not be two DfT inquiries into what went wrong on the West Coast bid but a full independent inquiry into the whole process which costs millions and leaves passengers with the highest rail fares in Europe.
They are paying sky-high fares for this long-running Whitehall farce.
A senior Department of Transport official suspended over the mishandling of the West Coast Main Line rail franchise contract as hit out at her own department for "inaccurately portraying" her role and overstating her responsibility.