– Richard Hebditch, Campaign for Better Transport's campaigns director
This extraordinary announcement highlights the weaknesses in the franchise process. It's a process that puts finance first rather than passengers, but now it seems we can't even rely on the numbers for that.
The Government's review of franchises must now be used to look at how we can get rail services that meet passengers' needs and grow and improve our railway.
A senior Department of Transport official suspended over the mishandling of the West Coast Main Line rail franchise contract as hit out at her own department for "inaccurately portraying" her role and overstating her responsibility.