Ofgem says the way consumers are being sold energy needs to be re-examined. As suppliers face the prospect of increased profits, Ofgem's Ian Marlee told ITV News they are looking at ways of reforming the market.
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Following criticism from MPs and campaigners, the work and pensions secretary said the helpline would be free by the end of the year.
The unemployment rate fell to 1.4 million, a rate of 4.3%, in the three months to August - the joint lowest level since 1975.
One of the UK's best known travel brands will disappear on Wednesday following a revamp by its owner.