"No words that even the best writer in the world could describe such horrendous pain," said Marie Donovan, talking about the agony her sister suffered before she died of cancer in July.
Her sisters said doctors at three Birmingham hospitals failed to correctly diagnose Jeannine Harvey's cervical cancer more than 30 times.
Some viewers may find images in Martha Fairlie's report distressing:
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The Spaniard has overseen 10 straight victories since taking charge at the Etihad Stadium, including a derby win over Manchester United.
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